Please see a list below of our most commonly asked questions. If you still can't find the answer to what you're looking for, please get in touch and we'll be happy to help.
ABOUT THE FESTIVAL
This is a physical festival, will you still be doing a virtual event for all of us who can't make it?
Yes! We will it's free and it will be a mixture of live streams from the physical festival and exclusive content. Those who come to the physical festival can watch the live coverage on a big screen in our virtual Armchair Adventure Festival chill zone.
COVID-19 - what the heck happens if that gets in the way?
You'll be offered a full refund or a chance to defer to a new date. Plus, we will do it anyway, in original virtual Armchair Adventure Festival style online.
Why would I pay to come in real life if it's such a hoot online?
Well you're right, it is a hoot online and if you want to stick with the original you're welcome too. But, there will be tonnes more going on at the physical festival and you can meet all of your favourite adventurers in the flesh. Not to mention all of the awesome activities.
When will I recieve my tickets?
You'll get your e-ticket in your inbox as soon as you've ordered. Not there? Please check your spam. Still not there? Give it 24 hours then drop us a line and we'll work out what's happened.
Do I need to bring my ticket on the day?
Yes, please save the trees and just show us on your phone or tablet if you can.
Can I buy tickets on the day?
Nope, sorry. You have to buy your tickets in advance of the event.
Do I have to pay for car parking?
Nope, not that kind of festival! You've already paid to come - all weekend passes include a place to put your wheels.
Will I be able to leave once I've arrived?
Not in your car. If you're on a motorbike or on foot than you can but car traffic will be restricted.
Are there any age restrictions?
Anyone under 18 must be accompanied by and adult. Apart from that nope! There are family activities too.
Can I volunteer?
Volunteering opportunites are very limited but get in touch if you'd like to help out.
I'm coming in my campervan do I need to pay more?
Nope. But there is no hook up.
Will there be shower facilities?
Yes! There will be proper showers with hot water and plenty of them!
Is the event accessible for people with a disability?
Yes! It certainly is. We have a disabled camping zone with easy access to parking and the disabled toilets. If you have any particular needs please get in touch with email@example.com and we will do everything we can to make sure you get the most out of the weekend!
Do you offer refunds?
No. As per our terms and conditions, the entry ticket amount you pay is non-refundable unless the event is cancelled. For our Covid-19 policy see above.
Still have some questions? Click here to contact the team.